Overview

If a scheduled payment fails (for example due to an expired card), EasWrk will retry the payment and notify you by email.

What Happens

  1. Payment fails on the due date.
  2. You receive an email notification with a link to pay the outstanding invoice.
  3. EasWrk retries the payment over the following days.
  4. If payment is not received, the hosting service is suspended.
  5. After a further period, the account may be terminated and files deleted.

What to Do

  1. Log in to my.easwrk.com.
  2. Go to Billing → Invoices.
  3. Pay the outstanding invoice using an updated payment method.
  4. If your service was suspended, it will be reactivated automatically once payment is received.

Prevent Future Failures

Keep your payment method up to date and ensure your card does not expire before your next renewal date.

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